Lane
Hospitality, a division of Lane Industries, is a Northbrook,
Illinois-based hospitality company which has successfully
owned and managed a wide range of hotel and timeshare properties
since 1986. Formed by the Lane Family with three hotels, the
company currently has 23 properties and nearly 3,400 guest rooms
in its portfolio and works with such brands as Hilton, Marriott,
Intercontinental Hotels Group, Radisson and AmeriSuites. Bill
DeForrest, a 30-year hospitality veteran, is President and
CEO.
Hotel Business rated Lane Hospitality one of the
fastest growing management companies in the U.S. ; Hotels
magazine selected Lane as one of the leading companies
to watch in the hotel management industry, and National
Real Estate Investor repeatedly ranks Lane among the
nation's top management companies.
Corporate Philosophy
Lane Hospitality's focus is on the guest and the company challenges its hotels to strive for those key service deliveries that will best enhance the overall guest experience. This follows at the corporate level as well, as Lane Hospitality combines the expertise of a large organization with the character and close-knit relationships of a small family-run business.
The company revolves around CEO DeForrest's philosophy, which includes town hall meetings with employees at every property in the system, a direct hotline to the corporate office for any problems, and daily revenue meetings at every property to share information.
Mission
Lane Hospitality is dedicated to providing our customers with a rewarding experience made possible through a commitment to people, quality and profitability. With a visionary approach that empowers and using leading edge technology, we will endeavor to lead the hotel industry in creating operating value.
Every Lane property will strive for local market leadership through a balance of proven marketing and operating systems resulting in each property having a personality and purpose that concludes with the guests having a desire to return.
Utilizing Lane's resources, skill and the ability to innovate
and exploit change, coupled with a passion to be successful
in every phase of the hospitality industry, the company recognizes
the importance of our key asset: human resources. Lane treats
its associates the way it wants its associates to treat its
guests.
|