Northbrook, IL (Dec. 7, 2009) – Branded hotels owned and/or managed by Lane Hospitality of Northbrook, IL – one of the nation's leading management companies – have been recognized with several prestigious industry awards for 2009. Among them, InterContinental Hotels Group’s (IHG) “Torchbearer Award,” its highest honor for quality and excellence in customer service, went to the Crowne Plaza Bloomington.
“Lane is privileged to be recognized in the industry,” said Bill DeForrest, President and CEO of Lane Hospitality. “The winners are testament to the outstanding leadership and associates at these quality hotels as well as the exceptional support we receive from great owners and our entire team of associates.” Highlights of Lane Hospitality award-winners include:
Crowne Plaza Bloomington, MN near Minneapolis Airport
IHG 2009 Torchbearer Award Crowne Plaza Bloomington is one of just 90 hotels chosen from the IHG system of more than 4,300 for achieving he highest levels of excellence in all aspects of operation – from quality to customer satisfaction. Its contemporary design by renowned architect James Dayton includes guest rooms with high technology, an outdoor reflecting pool and the popular north restaurant & lounge. The hotel was featured on NBC’s Today Show for its unique women’s floor and named one of the Best Airport Hotels by Business Week Online. It was also rated a top hotel by the Minneapolis St. Paul Business Journal and received IHG’s Meeting Service Excellence Award.
Hotel Indigo® Chicago-Vernon Hills, IL
This trendy hotel that opened in 2008 on Chicago’s North Shore received two prestigious awards from IHG : the Priority Club® Excellence Award for overall guest satisfaction and the Renovation Award for its major renovation program. It is one of just 19 hotels selected for the Priority Club Excellence Award from a portfolio of more than 4,300 hotels, meeting the highest standards of quality and customer service. The stylish 100% non-smoking property provides guests with an environment where they can rest and recharge in comfort. Amenities include the PHI Bistro & Bar, a “ Phitness” studio, indoor heated pool and a business center .
Crowne Plaza Milwaukee-Wauwatosa West, WI
IHG 2009 Newcomer Award
Located in the Milwaukee County Research Park, this was the first new prototype to open for IHG’s Crowne Plaza brand and designed to support its “The Place to Meet” positioning. The 198-room, 100% smoke-free contemporary hotel replicates many of the residential design features found in today’s modern homes. The property boasts the region’s newest Conference Center and meeting and events facility, the trendy Innovation restaurant & lounge, and two unique Executive Floors.
Hilton Hotel - Grand Rapids, MI
2009 Spirit of Hilton Award Assistant Front Desk Manager Keli Misak received the “Spirit of Hilton” award, the highest honor for a Hilton team member. Misak brings home the gold by making a positive impact on guests, teammates, the hotel and community. The Hilton Grand Rapids was fully renovated in 2007, and features 226 accommodations . Amenities include Hilton Serenity® Beds and complimentary WIFI; business center; Hilton Fitness by Precor® facilities ; indoor pool, Jacuzzi® and sauna; flexible meeting space, and the award-winning Spinnaker Restaurant & Lounge.
Hilton Jackson Hotel – Jackson, MS
2009 DiR ōNA Award Huntingtons Grille at the Hilton Jackson earned the prestigious DiR ōNA Award(Distinguished Restaurants of North America) award for its top quality and distinguished dining. The restaurant was part of the hotel’s multi-million dollar transformation and recently appointed celebrity Chef Luis Bruno, former Executive Chef for two Mississippi Governors’ Administrations, as its Director of Culinary Development. To date, less than 800 restaurants have earned the DiRōNA.
About Lane Hospitality Formed by the Lane family in 1986, Lane Hospitality invests in and manages hotels with such leading brands as Hilton, Intercontinental Hotels Group and Marriott. With regional offices located in Chicago, IL, Houston, TX, and Newport News, VA, the company challenges its associates to strive for those service deliveries that will best enhance the overall guest experience. Throughout its 25-year plus history, Lane has consistently been recognized as one of the nation’s top performing management and ownership companies.
For information, visit www.lanehospitality.com.
Contact:
Leora Halpern Lanz
HVS Sales & Marketing Services
516-248-8828, x 278
llanz@hvs.com
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